Thank you for shopping at drivecraftshop.com. This Shipping Policy explains how we process, ship, and deliver orders within the United States. By placing an order through our website, you agree to the terms outlined below.

1. Shipping Coverage

We currently ship to addresses within the United States.

At this time, we do not offer international shipping or delivery to locations outside the United States.

2. Order Processing

  • Orders are processed within 1–3 business days after payment has been successfully authorized.
  • Orders are processed Monday through Friday, excluding weekends and public holidays.
  • Orders placed after business hours, on weekends, or on holidays will begin processing on the next business day.
  • During periods of high order volume or unforeseen circumstances, processing times may be extended. If significant delays occur, we will notify you by email whenever possible.

3. Shipping Time

Estimated delivery time within the United States is:

  • Standard Shipping: 3–7 business days

Delivery estimates begin after your order has been processed and shipped. Actual delivery times may vary depending on your location and carrier operations.

4. Shipping Fees

Shipping charges, if applicable, will be calculated and displayed during checkout before your payment is completed.

Any promotional free shipping offers will be clearly indicated on our website or during checkout when available.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.

Please allow up to 24–48 hours for tracking information to become active after shipment.

6. Delivery

Orders will be delivered to the shipping address provided during checkout.

Customers are responsible for ensuring that all shipping information is accurate and complete before submitting an order. We are not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

7. Delayed Deliveries

While we make every effort to ensure timely delivery, shipping delays may occasionally occur due to circumstances beyond our control, including:

  • Severe weather conditions
  • Natural disasters
  • Carrier operational delays
  • Public holidays
  • High shipping volume
  • Other unforeseen events

Estimated delivery dates are not guaranteed.

8. Lost or Damaged Shipments

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible.

We will work with the shipping carrier to investigate the issue and assist in reaching an appropriate resolution.

9. Incorrect Shipping Address

If an incorrect shipping address is entered at checkout, please contact us immediately.

If the order has not yet been shipped, we will make reasonable efforts to update the address.

Once an order has been dispatched, we cannot guarantee that address changes can be made.

10. Undeliverable Packages

Packages returned due to an incorrect address, refusal of delivery, or failure to receive the shipment may be eligible for reshipment after additional shipping charges have been paid.

If a refund is approved for an undeliverable order, original shipping charges (where applicable) may not be refundable.

11. Order Status

Customers may contact our customer support team at any time regarding the status of an order. We will gladly provide updates whenever information is available.

12. Contact Us

If you have any questions regarding this Shipping Policy or your shipment, please contact us:

Email: ethanbergstrom@drivecraftshop.com

Phone: +1 (414) 264-9557

Our customer support team typically responds within 1–2 business days and is happy to assist with any shipping-related inquiries.